High -Impact Resume Writing (page 3)
 
Writing the Experience Section

Focus On Skills and Accomplishments
The Experience section needs to showcase relevant skills and accomplishments gained through your work experiences. Write and edit job descriptions for each position you plan to include.

For each job, draft a bulleted list of all your duties and responsibilities. Focus on the skills you gained that may "transfer" into your intended field and the accomplishments you achieved. Begin each statement with one of the Power Verbs on the next page. Edit this list and prioritize your duties and accomplishments based on the degree of "transferability" and importance to your reader.

Accomplishment Statements

Each job description should include at least one accomplishment statement or specific examples of the contributions you made. These represent achievements that have had a positive impact:

  • The impact may have been financial, helping the organization to make or save money.
  • Or, the impact may have been enhancements to the workplace such as increased productivity, efficiency, safety, employee morale or customer satisfaction.

The key elements of an effective accomplishment statement are actions and results:

Actions: Describe the specific actions you took to achieve an objective or solve a problem using power verbs. Focus on transferable skills and technical skills that directly relate to your intended field. Include key words from the industry (see "Importance of Keywords" for a description).

Results: Describe the results of your efforts. Quantify whenever possible, using percentages, dollars or volume. Accomplishment statements may begin with the action or the result. However, leading off with the result has greater impact. Consider the examples below:

GOOD Provided customer support and product training for clients.

BETTER Conducted 10 customer support and product training programs for 20 client organizations.

BEST Reduced customer complaints by 20% in a 6 month period by conducting 10 customer support and product training programs for 20 client organizations.

Edit for Success

Review a rough draft of your job duties and responsibilities to see if any could be re-written as an accomplishment statement. Ask yourself:

  • What skill am I trying to illustrate?
  • What were my results? What did I achieve?
  • What impact did this have? How did the employer benefit?
  • Can I quantify for additional impact?

Each job description should:

  • Begin with a general overview of your job function.
  • Describe a specific function focusing on transferable skills and key words from the industry (1-3 bullets).
  • Include an accomplishment statement focusing on contributions and results (1-3 bullets).
Showcase Special Skill Sets

Depending on your major, using a "Skills" section to showcase special skills and abilities may help improve the impact of your resume. It also provides an additional opportunity to infuse your resume with the industry key words necessary to get your resume noticed. This section can be labeled as follows:
Technical Summary Professional Skills
Computer Skills Qualifications
Laboratory Skills Competencies
Relevant Skills Areas of Expertise

There are three ways to present this information:

  1. List concepts, skills and technologies you are familiar with in a bulleted or running list.
  2. Label groups or categories of skills using subheadings.
  3. Use qualifying phrases to indicate level of expertise (extensive knowledge of, experience with, familiar with, exposure to...).

EXAMPLES
Liberal Arts Majors:
PROFESSIONAL SKILLS

  • Highly motivated self-starter with proven problem solving abilities
  • Excellent communication, customer service and client relations skills
  • Experience working in fast-paced, time sensitive environments
  • Proficient using MS Word, Excel, PowerPoint, FrontPage, SPSS, HTML and SQL

COMPUTER SKILLS

  • Experienced with desktop publishing software, including QuarkXpress, Aldus Page Maker and MS Publisher using both Macintosh and IBM platforms
  • Able to create Excel spreadsheets and Powerpoint presentations using MS Office
  • Familiar with HTML and SQL

(Continued)

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Updated: 02/01/05

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